How We Work

1. We receive an enquiry from you, or someone involved in your support network.
2. We will gather some basic details about you and your support needs.
3. Your allocated Music Therapist or Counsellor will contact you to arrange a time to meet (this can be in-person, via phone, via Teams/Zoom).
4. We will prepare a service agreement outlining the services we will provide, and our mutual responsibilities when working together. This can be emailed to you, or your Support Coordinator can bring it to you and take you through it prior to signing.

If you have an emergency please phone ‘000’ or contact one of the following Crisis Support Services:

24/7 Nurse line
Website: https://about.healthdirect.gov.au/
Phone: 1800 022 222

Kids Help Line
Website: https://kidshelpline.com.au/
Phone: 1800 55 1800

Lifeline
Website: https://www.lifeline.org.au/
Phone: 13 11 14

Beyond Blue
Website: https://www.beyondblue.org.au/
Phone: 1300 22 4636

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